Shipping policy

1. Introduction

At Bold Organics (“Company”, “we”, “our”, “us”), we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, boldorganics.in. By placing an order with us, you agree to the terms set forth in this policy.

2. Order Processing and Shipment

  • Processing Time: All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

  • 3. Shipping Methods and Delivery Times

Shipping Method Estimated Delivery Time Availability
Standard Shipping 5-7 business days All serviceable pin codes
Express Shipping 2-3 business days Select pin codes

Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Standard Shipping: A flat rate of ₹50 is applied to all orders below ₹500. Orders above ₹500 qualify for free standard shipping.

  • Express Shipping: An additional charge of ₹150 applies, regardless of order value. Availability of express shipping is subject to serviceability in your area.

5. Cash on Delivery (COD) Orders

  • COD Availability: Cash on Delivery is available for orders up to ₹2,000.

  • Return to Origin (RTO): If a COD order is undelivered due to reasons such as incorrect address, customer unavailability, or refusal to accept the order, it will be classified as Return to Origin (RTO). Repeated instances of RTO may result in the suspension of COD payment options for the customer.

6. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with tracking details. You can use this information to monitor the status of your delivery.

7. International Shipping

  • Availability: Currently, we do not offer international shipping. We only ship within India.

8. Delays and Force Majeure

  • Unforeseen Delays: While we strive to ensure timely delivery, certain situations beyond our control may cause delays. These include, but are not limited to, natural disasters, strikes, lockdowns, or transportation disruptions. In such cases, we will keep you informed about the status of your order.

9. Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Email: orders@boldorganics.in

  • Corporate Office Address: 07th Floor, Gate No. 03 & Gate No. 04, Ambience Mall, NH 8 Gurgaon 122002


Executive Summary:

This Shipping Policy provides clear and concise information regarding Bold Organics’ shipping procedures, including processing times, delivery methods, charges, and policies related to Cash on Delivery orders. By setting transparent expectations, the policy aims to enhance customer satisfaction and reduce potential disputes.

Harvard-Caliber Self-Evaluation:

This policy aligns with Harvard business standards by:

  • Clarity and Transparency: Presenting shipping information in a straightforward manner, ensuring customers are well-informed.

  • Customer-Centric Approach: Addressing key concerns such as delivery times, shipping charges, and order tracking to enhance the customer experience.

  • Risk Mitigation: Outlining procedures for scenarios like RTO and unforeseen delays, demonstrating proactive risk management.

  • Operational Excellence: Reflecting a commitment to efficient and reliable order fulfillment processes.

By implementing this comprehensive Shipping Policy, Bold Organics showcases its dedication to professionalism and customer satisfaction.